Contango lets you loop on-chain: leverage (re)staking, arb rates, farm points, or trade perps with low funding.
Signup date
User count
Website
The challenge
How were you managing your user questions before?
Answering to all questions one by one
What were the challenges faced in regard to user engagement and support back then?
The time-consuming effort of answering everyone
How did adding Pluno help solve these problems with your users?
Took time off of our hands
Solution
How long did it take you to get started with Pluno?
Not much, pretty self-explanatory
How much time are you saving now?
A lot, especially for silly questions
How was your customer support experience with Pluno?
All good. Responsive.
How was the bot-answering experience for your community?
They all liked it as the bot is pretty spot on with various topics. Sometimes the bot might be off, but its up to you to feed it with the right information
Results
47%
👍 upvote ratio
5
average responses per day
How has your overall experience been with Pluno?
Positive! 👍
Feedback
How much money are you saving now?
Probably the value we’re paying it for
What would you say to people who are too afraid to use a support automation solution fearing their users might not accept/like it?
Our user base liked it
How would you describe Pluno to a friend?
A discord bot that helped us save time on silly questions