Pluno automatically turns customer call audio into searchable text so you no longer waste time replaying recordings. Every conversation is transcribed accurately and made available right inside Zendesk tickets, giving your team a clear record of what was discussed without manual effort.
Pluno produces easy-to-read summaries of conversations that highlight key topics and outcomes. Instead of spending minutes or hours listening to call recordings, agents and managers can instantly see the essential parts of a conversation and act with confidence.
“The Pluno team has consistently gone above and beyond in the way they interacted with the Dune Team. Issues quickly get resolved, they are always professional and efficient in our interactions.”
“The Pluno app has made it so much easier to manage our user issues. Its ability to answer questions and share information with our users is invaluable.”
“We have had a great experience with Pluno so far. It’s a reliable tool that has really streamlined our user support interactions.”