We deliver both precision and effortless collaboration
By combining the power of Human + AI collaboration with our in-house technology and advanced AI models, we deliver responses that are accurate, practical, and designed to resolve your customers’ challenges.
Pluno was born out of a desire to solve real, impactful problems for growing businesses. In 2021, Alex and Korbi, two AI engineers with experience in B2B SaaS startups, made the bold decision to leave their roles and focus entirely on tackling challenges that demanded smarter solutions.
During their journey, they discovered a recurring issue faced by many teams: managing customer inquiries at scale was inefficient, time-consuming, and often frustrating. Determined to address this, they developed a simple prototype, known at the time as AwesomeQA.
The feedback from early users became the foundation of something much bigger. AwesomeQA has since evolved into what is now known as Pluno—a platform designed not only to deflect repetitive inquiries but also to streamline the entire escalation support process for modern SaaS businesses. By automating workflows, enabling seamless customer interactions, and supporting collaboration, Pluno empowers teams to work smarter and serve customers better.
From humble beginnings to helping businesses worldwide, our mission remains the same: to create tools that make your work easier and your customers happier.
